The first part of this document, issued from Things+ Project co-financed by Interreg Central Europe, contains a set of tools to be used during the third phase of implementing the Service Innovation Methodology. Some of the tools and methods are already used in previous steps – at this phase, those tools are not used to analyse but to design and envision the new state, servitization elements and also to plan the change. Phase 3 is much less prescriptive and suggested steps are supposed to create…

This document, issued from Things+ Project co-financed by Interreg Central Europe, contains a set of tools to be used during the second phase of implementing the Service Innovation Methodology. Some of the tools and methods will be used during the second workshop with participating SMEs while the other will be used by the SMEs on their own in the period after the workshop. The companies will be instructed how to use these tools for self-assessment and data gathering, and also will be…

This document, issued from Things+ Project, co-financed by Interreg Central Europe, contains the tools and methods to be used during the first phase of the Service Innovation Methodology implementation in manufacturing SMEs. The first phase deals with assessment of the company capabilities, existing products and services features and opportunities for modifying the offering. During this first phase the company will start to conceptualise its opportunities for servitization, based on the…