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Things + | Key tools portfolio for servitization of CE product-based manufacturing companies - Phases 3, 4, 5

The first part of this document, issued from Things+ Project co-financed by Interreg Central Europe, contains a set of tools to be used during the third phase of implementing the Service Innovation Methodology. Some of the tools and methods are already used in previous steps – at this phase, those tools are not used to analyse but to design and envision the new state, servitization elements and also to plan the change. Phase 3 is much less prescriptive and suggested steps are supposed to create…

Things + | Key tools portfolio for servitization of CE product-based manufacturing companies - Phase 2

This document, issued from Things+ Project co-financed by Interreg Central Europe, contains a set of tools to be used during the second phase of implementing the Service Innovation Methodology. Some of the tools and methods will be used during the second workshop with participating SMEs while the other will be used by the SMEs on their own in the period after the workshop. The companies will be instructed how to use these tools for self-assessment and data gathering, and also will be…

Things + | Key tools portfolio for servitization of CE product-based manufacturing companies - Phase 1

This document, issued from Things+ Project, co-financed by Interreg Central Europe, contains the tools and methods to be used during the first phase of the Service Innovation Methodology implementation in manufacturing SMEs. The first phase deals with assessment of the company capabilities, existing products and services features and opportunities for modifying the offering. During this first phase the company will start to conceptualise its opportunities for servitization, based on the…

Online Seminar: Service Performance Monitor – Your way to achieve service excellence

Due to the more competitive environment, manufacturing companies need to complement their offerings with industrial, knowledge-based services. To successfully develop, produce and market these, organizational changes throughout the company and the measurement of this development are necessary. Therefore, in the scope of the Interreg CE project ProsperAMnet, the Industrial Service Excellence Monitor has been developed - a tool that helps companies determine their current situation and derive…

Online Seminar: Service Export Radar – An AI based market research tool

The Service Export Radar is a cutting-edge, artificially intelligent solution to assist advanced manufacturers in their decision-making process regarding their service export into new markets abroad. Especially the time-consuming market research process before any entry into a new market is facilitated. With the help of artificial intelligence, specific information will be collected automatically, and the radar can be used for three different reasons: Use case #1: Search for similar…

Webinar: Servitization – transformation of products into services as digitalization enabler

Servitization is a process of creation of new services that are based on existing products already offered by a company. This eventually leads to improving the offering by adding additional services to existing product (product-service systems) or even replacing the product with an innovative service. Also, servitization fosters digitalization of manufacturing SMEs by creating new revenue streams based on digitalized products and maximizes the potential of the Industry 4.0 infrastructure. …

Webinar: Servitization Live Taster - How SAP is evolving to support servitization

Everything as a service models are presenting solutions to major societal challenges. Servitization Live – the business conference on Servitization and advanced services – will be showcasing innovative businesses and how their service-led strategies lead the way into the future. All successful businesses are built on a foundation of the right systems and processes, and servitized business models require particular support in this area. In this taster session for the main event, join Mike…

Webinar: Secure Power as a Service - The Schneider Electric Story

With the growing adoption of the as-a-service business model across industries, change is accelerating as businesses increasingly look to manage consumption instead of asset ownership. Customers are demanding more predictable operating costs and reallocation of resources to focus on their core business activities. At the same time, climate change is pushing enterprises like Schneider Electric to come up with solutions that are efficient on energy, capital and are circular economy enabled by…

Servitization meets Marketing webinar

Servitization - the transformation from selling products to selling outcome-based services - requires changes at all levels of a business. How do you bring service-led offers to market? How do you solve the tension between products and the services the products enable? How is marketing outcome-based services different from marketing products and what changes will business have to make? On July 14th 2021 host Iain McKechnie has assembled a panel of industry experts for a deep dive into…

Field Service and Servitization webinar

Servitization promises resilience and business growth for manufacturing. A question that many manufacturers ask us is where do I start? What about my existing Field Service – what changes will I need to make? This webinar was held on July 7th 2021 and hosted by Ian McKechnie. The panel of expert industry speakers shared their experience to cover what it feels like to run an outcome-based operation, what service leaders will have to have in place to be successful and what…