The UK manufacturing industry has witnessed a rise in service-based business models, but despite clear potential for business growth and reliable revenues, the uptake of servitization in the UK is not as widespread as it could be. The recent report 'Servitisation: from products to profit' seeks to change that by making the business case for servitization and assessing its role in improving manufacturing productivity and contributing to the UK economy. View the recording of the webinar…

With its promise of regular, reliable income and business growth, servitization is a compelling proposition for many manufacturers. Yet, servitization journeys can be complex, messy and last longer than expected. Executives frequently struggle to manage the organisational change that is necessary to innovate services within a traditional product-focused business. All to often progress stalls and it is not clear which steps to take next. Force Field Analysis can be a useful tool for decision…

Digitalization is deeply affecting all industry sectors as the driver of product, service and business innovation, but also as the threat to organizations which are reluctant to change or not keeping pace with the evolving environment. Many Central European production companies are urgently searching for guidance and support to master the transformation towards Industry 4.0. These trends are not challenging only for the companies, but also for the business support organizations in need to…

Servitization is a process of creation of new services that are based on existing products already offered by a company. This eventually leads to improving the offering by adding additional services to existing product (product-service systems) or even replacing the product with an innovative service. Also, servitization fosters digitalization of manufacturing SMEs by creating new revenue streams based on digitalized products and maximizes the potential of the Industry 4.0 infrastructure. …

Everything as a service models are presenting solutions to major societal challenges. Servitization Live – the business conference on Servitization and advanced services – will be showcasing innovative businesses and how their service-led strategies lead the way into the future. All successful businesses are built on a foundation of the right systems and processes, and servitized business models require particular support in this area. In this taster session for the main event, join Mike…

Servitization - the transformation from selling products to selling outcome-based services - requires changes at all levels of a business. How do you bring service-led offers to market? How do you solve the tension between products and the services the products enable? How is marketing outcome-based services different from marketing products and what changes will business have to make? On July 14th 2021 host Iain McKechnie has assembled a panel of industry experts for a deep dive into…

Servitization promises resilience and business growth for manufacturing. A question that many manufacturers ask us is where do I start? What about my existing Field Service – what changes will I need to make? This webinar was held on July 7th 2021 and hosted by Ian McKechnie. The panel of expert industry speakers shared their experience to cover what it feels like to run an outcome-based operation, what service leaders will have to have in place to be successful and what…